What they cover, what they don't, and how to decide if one is worth it for your home.
A home warranty is a service contract that covers the repair or replacement of major home systems and appliances that break down from normal wear and tear.
It is NOT the same as homeowner's insurance. Insurance covers damage from unexpected events (fire, storms, theft). A warranty covers things that break from everyday use (your AC dies in July, your water heater stops heating).
Think of it like this: Homeowner's insurance is for disasters. A home warranty is for "stuff that wears out." You might need both.
| Home Warranty | Homeowner's Insurance | |
|---|---|---|
| Covers | Appliances & systems that break from wear | Damage from fire, storms, theft, liability |
| Required? | No — completely optional | Yes — required by your lender |
| Cost | $300–$900/year | $1,200–$2,000+/year |
| When you use it | AC breaks, dishwasher dies, pipe leaks | Tree falls on roof, kitchen fire, break-in |
| You pay per claim | $75–$125 service fee | $500–$2,500 deductible |
Electrical System
Wiring, breaker panels, switches, and outlets inside the home.
💰 Repairs can cost $150–$500+ without warranty
Plumbing System
Interior pipes, faucets, toilets, and water heater.
💰 Water heater replacement: $1,000–$2,000
HVAC System
Furnace, air conditioning, ductwork, and thermostat.
💰 AC compressor replacement: $1,500–$3,000
Kitchen Appliances
Refrigerator, oven/range, dishwasher, built-in microwave, garbage disposal.
💰 Refrigerator replacement: $800–$2,500
Washer & Dryer
Usually included in mid-tier or premium plans, not always in basic.
💰 Washer replacement: $500–$1,200
Garage Door Opener
The motor and mechanical parts (not the door panels themselves).
💰 Opener replacement: $200–$500
This is where most complaints come from — people assume something is covered and it's not. Read carefully.
Pre-existing conditions
If something was broken before the warranty started and you didn't disclose it, the claim will be denied.
Cosmetic issues
Scratches, dents, or rust on appliances. The warranty covers function, not appearance.
Outdoor items
Sprinkler systems, septic tanks, pools, and spas are usually add-ons, not included in basic plans.
Structural components
Foundation, walls, roof structure — these are covered by homeowner's insurance, not warranties.
Code violations
If a repair requires bringing something up to current building code, the extra cost is often not covered.
Improper installation or maintenance
If you installed something yourself incorrectly or neglected regular maintenance (like never changing HVAC filters), the claim can be denied.
Known defects at time of purchase
If the home inspection flagged a problem and you bought the home anyway, the warranty likely won't cover that specific item.
$300–$450/year
Major systems only: HVAC, electrical, plumbing, water heater
Best for: Newer homes where appliances are still under manufacturer warranty
$450–$600/year
Major systems + kitchen appliances (fridge, oven, dishwasher, disposal)
Best for: Most homeowners — good balance of coverage and cost
$600–$900/year
Everything in Standard + washer/dryer, pool/spa, additional items
Best for: Older homes with aging systems and appliances
Something breaks
Your AC stops cooling, dishwasher won't drain, or water heater leaks.
File a claim
Call or go online to submit a service request. Have your contract number ready.
Pay the service fee
You'll pay the service call fee ($75–$125) when the technician arrives.
Technician diagnoses
The warranty company sends a technician to assess the problem.
Repair or replace
If covered, they repair it. If it can't be fixed, they replace it (subject to coverage limits).
Your home is older (10+ years) with aging systems and appliances
You're a first-time buyer who doesn't have a trusted contractor network
You want predictable costs — a $75 service fee vs. a surprise $2,000 repair
The seller offers to include one as part of the deal (free coverage for year 1!)
You're not handy and can't DIY basic repairs
Your home is new with modern systems still under manufacturer warranty
You have an emergency fund ($5,000+) and can handle surprise repairs
You have trusted contractors who give you fair prices
You're handy and can fix most things yourself
You've had bad experiences with warranty companies denying claims
Ask these questions before signing up with any company:
"We cover everything!"
No warranty covers everything. If a company claims to, read the fine print very carefully.
No sample contract available
Reputable companies let you read the full contract before buying. If they won't share it, walk away.
Very low prices with high service fees
A $200/year plan with a $150 service fee means you're paying a lot every time you use it.
Terrible BBB rating or overwhelming negative reviews
Check BBB, Google Reviews, and Trustpilot. Focus on reviews about claims being denied.
Pressure to sign up immediately
A good warranty company doesn't need high-pressure sales tactics. Take your time and compare.
💡 First-Time Buyer Tip: Ask the seller to include a home warranty as part of the deal. It costs them $400–$600 and gives you peace of mind for the first year. Many sellers agree because it's a small cost that can help close the sale. After the first year, you can decide whether to renew based on your experience.